Please allow up 3-5 business days to process and ship an order. Once an order is processed and shipped, it can take 1-7 business days to be delivered depending on your relation to the Virginia Beach area.

We cannot change your address or shipping method selected after your order has been placed. Please check your shipping address before placing your order. Unfortunately, we cannot issue refunds for orders shipped to incorrectly provided addresses.

For more information about our shipping policies, please visit our FAQ page.

We accept returns of unworn merchandise within 30 days of delivery. Shoes must be returned in their original shoebox. Clearance items, are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment.

Exchanges and returns for store credit are free*. Returns for refunds to the original payment have a $12 return shipping label fee.

*Exchanges made for higher value items are subject to additional charges.

You may obtain a return authorization using the Returns Portal.

Please view our Returns & Exchanges Policy for more information.

Note: Initial shipping charges and Route Shipping Insurance are non-refundable.